Frequently Asked Questions

Do you deliver outside Dhaka?
Yes. We deliver across Bangladesh through our courier partners.

Can I pay Cash on Delivery?
Yes. Cash on Delivery is available for eligible orders. Payment will be collected by our delivery partner.

Can I pay through bKash?
Yes. You can choose bKash during checkout.

What does “preorder” mean?
Preorder products are specially arranged and may require additional time before delivery. Estimated timelines will be shared before confirmation.

Can I order for a specific event date?
Yes. Please order early and mention your event date in the order notes.

Do you sell individual items from a party bundle?
Some collections are sold as complete sets and cannot be separated. Individual products will be clearly listed separately where available.

Can I customize a set?
Availability of customization depends on the collection. Please contact us before ordering.

How can I contact you?
You can reach us through our Facebook/Instagram page or the contact details listed on our website.