Return & Exchange Policy

We carefully check every order before dispatch.

If you receive an incorrect or damaged item, please contact us within 24 hours of delivery with clear photos or a video of the product and packaging.

Eligible items may be replaced or exchanged depending on availability.

We are unable to accept returns or exchanges for:

• Items that have been used, opened, or damaged after delivery
• Preorder items ordered specifically for a customer
• Products where the packaging has been removed or altered
• Change of mind after an order has been dispatched

If there is an issue with your order, please contact us, and we will do our best to resolve it fairly.